Thank you for your interest in contacting Total Care Hosting LLC below we have outlined our policy for all communications and how to request support or assistance.
Current Customers : Can contact us anytime from the control - panel, login with your email address and password. Additionally, you may also request technical support from our control - panel. At this time the preferred method of support and communication is through our online ticket system that can be accesed from both the Support Center as well as the control - panel.
Prospective Customers & Other Inquires : Please use the email address below to contact us. Please note that many sales related questions are already addressed in our Knowledgebase located with in the Support Center .
All abuse related inquires we ask that you please forward to
email : abuse (at) totalcarehosting.com
Sales and Billing Support Hours :Monday through Friday, 9:00 am to 8:00 pm EST, excluding national holidays.
email : sales (at) totalcarehosting.com
email : billing (at) totalcarehosting.com
email : management (at) totalcarehosting.com
Technical Support Hours : 24 Hours a day 7 days a week, national holidays staffing is based upon support volume at management's discretion.
email : support (at) totalcarehosting.com
Emergency Phone Support : 24 Hours a day 7 days a week
Phone 1-(800) 455-2127
Fax 1-(973) 506-1524
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